Our services

At Brand Voice Agency, we never forget that we’re in a service industry.
Judging by our glowing reviews, our clients never need to remind us

If you sound like everyone else, who’s going to remember you?
We’re here to help and to collaborate with you, to ensure your brand stands out in a tough marketplace.
Making sure you’re equipped with a clear identity and recognisable voice.

Two types of service
There are two distinct ways you can employ our services, depending on where you are in your brand journey.
1. Our core service does exactly what it says on the Brand Voice Agency tin.
It’s all about finding ways to uncover and express the right language for your organisation.
2. Full service is about all the different ways you might want to express your brand voice, once you’ve established it.

1. Core services

Our core services provide everything you need to express your distinctive brand voice to the world.
This is our heartland and the very definition of a brand voice agency.
With our core services, you can find a voice that not only feels like ‘you’ but sets you apart.

Some clients come to us, having already developed a strategy – perhaps in partnership with a design agency. Our role then, is to take that positioning, and turn it into language that expresses who you are what makes you different. We do this by either creating or understanding your ‘organising idea’ and expressing it as a manifesto. A manifesto can sound like something quite pretentious but it’s actually quite a practical device. In effect, it’s a treasury of agreed phrases that you can dip in and out of, at any time. Instead of having to grapple with how to express any part of your product or service offering, there’s a ready made, off the peg set of words that you can use in everything from a webpage to a press release. We then go on to create TOV (tone of voice) guidelines and some snappier examples of brand voice such as headlines or straplines.

Other clients come to us at an earlier stage of development and require strategy as well as brand voice. in those cases, we conduct competitor research and interviews with your key stakeholders to develop a ‘brand on a page’.
This encapsulates your distinctiveness, and provides the perfect brief for us to write a manifesto.

2. Full service

Full service means you can pick and choose the services you need to communicate your brand. We can provide advertising, copywriting, and PR advice. Our experts offer photography, videography, email, and web development. In fact, whatever you need, from strategy to banners, SEO to media, we have the trusted partners to help.

Whether you’re in a marketing role in a client company or at an agency, you don’t need to have these services in-house.
With Full Service, you can turn on any (or all) of them, whenever you need them. And even better, turn them off again when you don’t.

All our full service partners have long established, trusted relationships with Brand Voice Agency.
We only use grownups who get it, which means we offer solutions that are better quality,
based on greater experience, and supply them faster.


Give us a shout

We’ve worked with every kind of client from FMCG to B2B, from the highly technical to the everyday. We love getting our teeth into new brands and helping to update older ones.
Let’s chat about how we can help you find your brand voice.


Brand Voice Agency is a trading name of Chapelseat Comms Ltd. Registered in England No. 8268219. VAT no. 164375203