About

Financial services brand language
that genuinely connects with people

Brand Voice Agency offer unrivalled expertise in helping FS brands find their voice and produce communications that cut through.

Plug into deep experience, speed and expertise without the big agency overheads.

"WE WERE IMPRESSED WITH THE QUALITY AND QUANTITY OF OUTPUT
AND ALL FOR A VERY REASONABLE COST.
"

Oliver Harcourt - VP Marketing, TaxScouts
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We get it

Speaking the language of financial services

Our people have deep experience in marketing financial services brands and products. We understand the language of complicated financial instruments while also understanding that even the most technical products benefit from an emotional hook.
Most importantly, we never forget we’re selling to people.

We’ve helped every kind of financial services brand,
from those needing to relate to consumers’ ‘tax stress’ to those introducing the Home Equity line of Credit.

Our Founder’s experience:
• 2010-11 Executive Creative Director of the specialist financial services agency TeamSpirit
• 2016 Established implanted agency, MVC inside Gain Capital to service three of their brands: City Index, Finspreads and Gain Affiliates
• 2019-21 Head of Creative & Communications at Neilson Financial Services, overseeing four direct-to-consumer life insurance brands

Latest FS case studies

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Clients prior to Brand Voice Agency

Experience

Talk to people steeped in the financial services market. Who have most likely seen challenges similar to yours before, and are able to quickly grasp the details of your particular business and product.

Why hire junior people when you can get there quicker with grownups?

Understanding

Understanding

At Brand Voice Agency, we very quickly get under the skin of your brand and messaging to produce distinctive communications that help you stand out, without you spending too much of your valuable time explaining it to us.

We can handle comms for the simplest consumer products and detailed text for the most complex. Nothing fazes us and there’s very little we haven’t seen.

Speed

Because we’re more experienced and able to get it quicker, you can get your messaging to market faster.

Whether you need to uncover your distinctive brand voice or develop advertising, a website or a social media presence, why wait? Connect to a more efficient way of doing things today.

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About
About
services

Our range of core services

Everything you need to differentiate your brand language.

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About
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Basic toolkit

Covers the basic toolkit every brand needs to articulate its language and tone of voice:
– Manifesto writing
– Straplines/ slogans
– Headlines

What does that looks like?
To show you, we’ve written a brand language exploration document for our own brand.
(See Core Services page.)

Strategy

Strategy

If you haven’t covered this part of the process, we can begin with:
– Brand strategy
– Audience research
– Proposition testing

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Customer-facing communications

Customer-facing communications

Once the brand language is established, we’re happy to stay on board to roll it out, e.g.
– Website text
– Emails
– Advertising – social, digital, press, TV, video
– Literature – brochures etc.

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Discover your brand voice

Not a breathtaking invoice


BRAND VOICE AGENCY
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WHAT OUR CLIENTS SAY

Just a few of the comments from our satisfied clients.

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Give us a shout

We’ve worked with every kind of client from FMCG to B2B, from the highly technical to the everyday. We love getting our teeth into new brands and helping to update older ones.
Let’s chat about how we can help you find your brand voice.

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Brand Voice Agency is a trading name of Chapelseat Comms Ltd. Registered in England No. 8268219. VAT no. 164375203

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